Privacy Policy

MakeVox (“we,” “us,” or “our”) is a voice-first creative writing platform. We take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights regarding your data.

By using MakeVox you agree to the practices described in this Policy. If you do not agree, please do not use the service.

You retain all rights to your creative work. This includes every story, character, outline, world-building note, image, and piece of text you create or upload in MakeVox. We claim no ownership over your content whatsoever.

We store your content solely to provide the service to you — so it is available when you log in, synced across your devices, and recoverable if you clear your local storage.

We do not use your content — stories, characters, outlines, or any other creative work — to train any AI model, whether operated by us or by a third-party provider. Your writing is your own. It is sent to AI providers (listed in Section 6) solely to perform the specific action you requested (e.g., transcribing a voice recording, generating a chapter edit, or creating a cover image). Once that action is complete, we do not retain or share your content for any training purpose.

We do not sell, license, or share your creative content with third parties for their own use. We do not sell your personal information. We share data with subprocessors (Section 6) only to the extent necessary to operate the service.

When you dictate using your microphone, the audio is transcribed into text in real time. The raw audio recording is discarded immediately after transcription — we do not store audio files. Only the resulting text transcript is saved to your project.

We collect the following categories of information:

To operate MakeVox we rely on the following third-party subprocessors. Each is bound by contractual obligations consistent with this Policy:

• Clerk — user authentication and identity management (stores your name and email).
• Stripe — payment processing and subscription management (stores payment card details; we do not).
• OpenAI, Anthropic, Google (Gemini) — AI text generation, chapter editing, and voice transcription. Your content is sent to these providers only to fulfill the specific action you requested. It is notused by us or by these providers to train models on your behalf or for their own general-purpose training (subject to each provider's API data-use policies, which prohibit training on API inputs by default).
• Neon — cloud PostgreSQL database hosting (stores your content and account data).
• Vercel — web hosting (serves the MakeVox application) and Blob storage (stores generated images and uploaded media).
• Resend — transactional email delivery (sends account and billing emails).
• Upstash — rate limiting (briefly stores request counts per user to enforce API limits; no content stored).

You have the following rights regarding your information:

• Access. You can view the content and account data we hold for you by logging into MakeVox. You may contact us for a broader data export.
• Export. You can export your stories and creative content directly from the MakeVox application at any time.
• Correction. You can update your name and email through your account settings or by contacting us.
• Deletion. You can delete individual projects, characters, or content in-app. To delete your entire account and all associated data, contact us at the address below. We will process deletion requests within 30 days.
• Portability. We will provide your content in a machine-readable format upon request.
• Opt-out of marketing email. You can unsubscribe from marketing communications at any time via the unsubscribe link in the email or via your account settings. Transactional emails (receipts, security alerts) cannot be disabled while your account is active.

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have additional legal rights:

We use essential cookies and browser storage to keep you logged in and to remember your preferences (e.g., theme selection). We do not use advertising cookies or third-party tracking pixels. If you block all cookies, some features (including login) will not work.

MakeVox is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

We retain your account and content data for as long as your account is active. If you cancel your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal or regulatory purposes (e.g., billing records for tax compliance, which we retain for the period required by applicable law). Backup copies may persist for a short additional period before they are overwritten in our rotation cycle.

We implement industry-standard security measures: HTTPS in transit, encrypted database connections, and access controls limiting who within our team can access user data. No system is perfectly secure; if you discover a vulnerability, please report it to us promptly at the address below.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you by email. Your continued use of MakeVox after changes are posted constitutes acceptance of the updated Policy.

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: privacy@makevox.app